
FAQ's
Find Answers To All Your Questions
Yes, all VIORA Jewellery is crafted using genuine 925 sterling silver for lasting shine, durability, and everyday elegance.
Yes, Cash on Delivery is available on eligible orders across India.
Orders are usually delivered within 3–7 business days depending on your location.
After shipping, customers usually receive a tracking ID through email, SMS, or WhatsApp to monitor delivery status.
We offer easy 7-day returns and exchanges for unused products in their original packaging.
925 sterling silver can naturally tarnish due to moisture and air exposure, but proper storage and cleaning help maintain its shine.
We accept UPI, debit cards, credit cards, net banking, wallets, secure online payments and COD also.
Yes, we offer free shipping on eligible orders across India.
Keep your jewellery away from water, perfumes, and chemicals. Store it in a dry airtight pouch and clean gently with a soft cloth.
You can contact our support team through email, WhatsApp, or the Contact Us page on our website.